Q: Will AudioTools run on iPad?
A: Yes, see here for the details.
Q: I bought AudioTools on my iPhone, do I have to pay for to get it on my iPad?
A: No, as long as you are logged into the same iTunes store account, Apple allows you to install apps you have bought on other devices without charging you again.
Q: But now how do I get the in-app purchases on this device?
A: Three ways: Use the "Reinstall purchases" button that appears when you first load the app, use the "Reinstall in-app purchases" button the the Settings->General screen in AudioTools, or just "re-buy" them, and you won't be charged as long as you are logged into the same iTunes store account.
Q: Something is messed up with this app -- what do I do?
A: Here are Apple's general FAQ concerning problems with apps.
Q: Who should buy AudioTools, rather than your individual apps?
A: First, anyone who may be purchasing iAudioInterface. Apple only allows a single app to communicate with an accessory, and this is the app that matches up to iAudioInterface. Second, anyone who has not started downloading our other apps. There are more features available in this app, including more comprehensive calibration, data file export, and of course the convenience of having multiple functions in one app.
Q: I need to re-install AudioTools. Do I have to pay for it again?
A: No. Apple knows what you have bought and will not charge you again.
Q: I re-installed the app and now all of my in-app purchases are gone! How do I get them back without paying again?
A: Just go to the Settings->General screen and tap "Redownload In-app Purchases". Apple keeps track of all of your in-app purchases, so you can just "buy" them again and you will not be charged, as long as you are using the same iTunes account.
Q: I tried to buy an in-app purchase, and it said I didn't own the app! Now what?
A: This happens when you buy the app with one iTunes account, and then try to buy the in-app purchase from another account. Just go to Settings->Store on the device, and log into the original iTunes account.
Q: I already downloaded some of your standalone apps, how can I get these apps in AudioTools without buying them all again?
A: Apple does not give developers a way to provide an upgrade path from one app to another. You have two options here:
1) If you plan on purchasing iAudioInterface, we will be providing a discount based on some of the existing apps that you have already downloaded and paid for. See our AudioTools Upgrade Program page for more information.
2) If you are not planning to buy iAudioInterface, stay with the individual apps. The functionality is very similar.
Q: How can I find out what version of AudioTools I am running?
A: In AudioTools, go to the Settings menu, General page -- look on the bottom of the page.
Q: How do I get the new AudioTools upgrades?
A: Two ways. If your device (iPhone, etc) is on a WiFi network, just open your App Store app, tap Updates on the bottom of the screen, find the new AudioTools row, tap on it, and tap on the Upgrade button.
Or, from your computer, open iTunes, click on the "Apps" icon on the left side of the screen, under Library, and then follow the link on the bottom of the screen for "nn Updates available", and find the icon for AudioTools and tap Upgrade, or tap Upgrade all if you want all upgrades.
Q: My iPhone is jailbroken, and I am getting an error message when I try to purchase any of the modules. Is there a workaround?
A: Although we don't support this directly, it appears to be a problem with something called Appsync. This has worked for some people on the modmyi forum:
Uninstall appsync
remove app you want to buy stuff for
reboot phone
reinstall app
reboot phone
buy in app purchases
Or, see this link for another method.
Q: What hardware can I use with my iPod touch to get a mic input?
A: See our Microphones and iOS Devices page for more microphone information.
Q: Why are the SPL readings different on different modules? How does that work:
A: See our "dB vs. dB" page to understand what the SPL numbers mean, and why they might be different on different modules.